I’m a human-centered researcher who loves digging into an ambiguous problem space to generate actionable insights. I approach problems methodologically and curiously.

To me, good research looks like researching the right thing at the right time. It involves input and collaboration from many partners and results in highly socialized and actionable insights. It involves diverse representation from users and aims to uncover the story behind how these folks interact with and use our products and services.

My Superpowers

• Broad discovery research, often used to inform new products

• Getting to the root question that needs to be understood

• Leading and planning research projects

• Stakeholder management and education

• Collaborative with everyone

• Adaptable to change

Things I do that may annoy you:

• I ask a lot of questions

• I time block my calendar to protect heads down time

• I am not afraid to challenge a direction.

• I will strongly advocate for the users.